01Are you a roofing company?
No. Copper Creek Roof Works of Diamond Bar is a free matching service. We do not hold a roofing licence, we do not employ crews, and we never come to your house. We pass your request to independent local contractors who do the work and who you hire directly.
02What happens to my information?
Your details are passed to up to three local roofing contractors so they can quote. That is the only use. You can ask us to delete them at any time, and there is a do-not-sell page for exactly that.
03Should I take the cheapest quote?
Not automatically. Put the quotes side by side on layers, not on totals — underlayment, ice-and-water, drip edge, valley treatment, ventilation, decking allowance, warranty. Cheap usually means less of those, not the same roof for less money.
04What if the decking is rotten underneath?
Expect a few sheets on most older roofs. Get the per-sheet rate in the contract. Open-ended decking charges are where a fixed price stops being fixed.
05How long does a re-roof take?
A straightforward asphalt roof on an average house is one to three days. Tile, slate and complex rooflines take longer, and weather stops work more often than anything else.
06How many contractors will contact me?
No more than three. We picked that number because two quotes is not enough to spot an outlier and five is an ordeal.
07Is moss on the roof a problem?
It matters more than it looks. The damage is not the moss, it is the permanent damp underneath it. Kill it and brush it off gently; never pressure wash asphalt.
08Do I have to hire anyone?
Not at all. Plenty of people use this to find out what a job costs and then do nothing for a year. That is a perfectly reasonable outcome.
09What should I do to prepare?
Clear the driveway, protect attic storage from falling dust, and plan for two loud days. Agree in advance where the dumpster goes and who sweeps for nails.
10Is this really free?
It is free to you. Contractors pay to receive homeowner requests in their area. That is the entire business model, and we would rather say so plainly than pretend otherwise.
11How long should a roof last here?
Rated life and real life are different numbers. Here, ordinary rated life is a fair guide, provided the attic breathes. Ventilation and the quality of the installation move that more than the brand does.
12How quickly will someone call?
Usually within the hour during working hours. If you marked the job as an emergency it goes to the front of the queue and is normally picked up faster than that.
13How much deposit is normal?
Ten to thirty per cent is ordinary, and is often used to order material. A demand for full payment up front is a reason to walk away.
14I rent. Can I use this?
Only the owner can approve roofing work. If you are renting, the fastest route is to send this to your landlord or property manager rather than gathering quotes nobody can act on.